Financial Resource Center

Contact the Editors

Financial Resource Center staff

Phone: 800-356-9655 ext. 4081
Fax: 608-231-4263

Mailing address for editorial inquiries:
Financial Resource Center
Credit Union National Association Inc.
P.O. Box 431
Madison, WI 53701-0431

Mailing address for subscription-related correspondence:
Financial Resource Center
P.O. Box 461
Annapolis Junction, MD 20701-0461

About us

What is the Financial Resource Center®?
The Financial Resource Center (FRC) simplifies your information search by doing the research for you, making complicated topics easy to understand and act on. The FRC website covers key financial topics, including personal finance 101, automobile, credit, retirement, housing, saving and investing, insurance and more. Content is developed specifically for credit union subscribers to make available to their members. FRC content is available online through both in-depth and short, bulleted articles; calculators; videos; podcasts; quizzes; lists; and other tools.

Why does FRC appear on my credit union’s website?
Credit Union National Association (CUNA) grants each subscribing credit union a nontransferable right to make the contents of the Financial Resource Center (FRC) available to its members exclusively via its website. Alteration of content is permissible provided the accuracy and integrity of the remaining FRC material isn't jeopardized. CUNA accepts no liability for, and credit union shall be solely liable for, accuracy of material added or altered by credit union as well as related compliance requirements.

CUNA offers hot links to other websites from FRC as a service to its readers. CUNA does not endorse, approve, or control these external websites (or any specific commercial product or service their pages mention), or guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of information their pages contain. Subscribing credit unions have the ability to turn on or off all hotlinks to external websites.

Are the contents of FRC copyrighted?
Subscribing credit unions and their members may download FRC contents only for personal noncommercial use. All other rights reserved.

What is CUNA’s Financial Resource Center’s privacy policy?
CUNA is committed to protecting the privacy of credit union members and other visitors to this website. CUNA has therefore adopted the following privacy policy.

1. Site traffic Records: CUNA collects information on domain names and dates and times of website visits. This information allows CUNA to track website use, measure site traffic, and improve site navigation and information so visitors will find it more helpful and informative. The information is used solely for these analytical purposes and is discarded after use.
Visitor site traffic information is never sold, given, or disclosed to third parties.

2. Cookies: CUNA does not use "cookies" on this website to collect information about returning visitors. A "cookie" is a record of each visitor's point of origin on the Internet.

3. Information Sharing and Disclosure: CUNA will only send personally identifiable information about you to other companies or people when:

  • CUNA has your consent to share the information.
  • CUNA needs to share your information to provide the product or service you have requested (outside companies do not have the right to use the personally identifiable information CUNA provides to them beyond what is necessary to assist CUNA).
  • CUNA must respond to subpoenas, court orders, or other legal processes.

4. Disclaimer: Any vendor or merchant or other website you visit by a link from this site is solely the responsibility of the vendor, merchant, or other party providing the site. Any transactions which you enter into with a vendor, merchant, or other party listed in this site or linked from this site are solely between you and that vendor, merchant, or other party; no other website provider or organization has any responsibility for them. If you use a credit card for a purchase from a vendor, merchant, or other party and later have problems with what you purchased, you may have charge-back rights. For more information, contact the financial institution which issued the card you used.

The information contained on any site to which you link from this site is solely the responsibility of the provider of that website.

5. Email: CUNA may use feedback information from visitors to respond to inquiries, comments, or suggestions.

Email information is never sold, given, or disclosed to third parties.

The Privacy Policy for the Financial Resource Center may be different from a subscribing credit union's policy; visitors should review the credit union privacy policy as well.

CUNA Editorial and Business Staff
Kristina Grebener, vice president, consumer education & engagement
Patty Sigler, director, consumer education & engagement
Michelle Dosher, consumer engagement program manager
Jeremiah Tucker, consumer engagement program lead

Tonna Winkers, manager, member relationship management
Debbie Michels, coordinator, circulation and product fulfillment
Connie Acker, customer service coordinator
Justin Schroeder, sales and marketing development specialist

CUNA Design and Production Staff
Kevin Knope, director, systems & support
Bob Alderson, manager, development & support
Chris Hill, senior programmer
Fiona Abbott, programmer
Linda Napiwocki, manager, design and production
Diane Long, graphic designer